Family Medical Clinic Mountaingate is a small and friendly, doctor owned medical clinic located in Mountaingate shopping Centre, Ferntree Gully. Our aim is to give our patients the highest possible quality of care by ensuring excellence in all aspects of our practice. We endeavour to provide patients with the best and most current treatments, methods, materials and equipment within our resource capabilities to ensure patients receive the high quality of service they have come to know from our doctors and staff. We believe that patients come first.
Our patients are assured to receive timely care and advice appropriate to their individual needs. Patients have the opportunity to communicate their health concerns, discuss the treatment options with the doctor and make informed decisions about their care.
Our focus is not only on disease prevention and treatment but on health promotion as well. We welcome new patients and families to our clinic. Please arrive 15 minutes early to fill in the paperwork on your first visit. We make sure the information you provide to us is confidential and secure. Our electronic patient information is securely stored and only authorized persons can access the information.
We bulk bill all patients with valid Medicare card. Standard private consultation fee is $60.
We are providing flu vaccination free to all patients at this time.
You can only book phone consultation online. Please contact us for face to face consultation. We are unable to see patients with upper respiratory tract infection / chest infection as we are not taking Covid19 swabs..
Social Media Policy
We do not use Facebook, Twitter and other social media
We are responding to your feed back.
1. We have signed a contract with after hours service Doctor Doctor to provided quality care during after hours and on weekends
2. Clinician access- We are making sure the GP return your call either during lunch time or after evening session on the same day
3. Waiting times- we are striving to decrease waiting times by blocking 20 minutes during each session for time catch up . Unfortunately we can not predict emergencies.
4. Hiring a female doctor- we have place advertisements to get a female GP
We are making sure patients do not wait much in the waiting room and limiting the no. of patients we see daily because of Covid19.
Shop 26a, Mountain gate shopping centre
Clinic on first floor - Entrance next to Luks pharmacy
1880 Ferntree Gully road
Ferntree Gully 3156